How Supply Chain Management and E-Commerce Work Together: Career Insights

India has emerged as the new destination of the most advanced supply chain technologies to enable product availability and to cater to the evolving needs of online shoppers. Supply chain management (SCM) and e-commerce are two closely related terms. 

The e-commerce supply chain is a series of processes in logistics that are involved in running online businesses.  SCM is the mainstay of e-commerce businesses which helps in streamlining the process of delivering products from one destination to another. For instance, SCM is involved in the process of moving raw materials from factories to warehouses and then to consumers. 

SCM is the umbrella that includes a chain of logistics starting from manufacturing and procurement to distribution and transportation to warehousing and retailing. SCM ensures that all aspects of a business run smoothly for the best consumer experience in terms of fast and reliable delivery of products.

How Supply Chain Management (SCM) is Applied in E-commerce?

It is crucial to understand the basics of SCM if you want to implement it in your business. Take a look at some of the below applications of SCM in e-commerce:

1. SCM tracks inventories: Most popular e-commerce companies such as Amazon use an SCM-enabled automated device to scan items when they reach the warehouse. This eases the data entry process and allows companies to track inventory levels at all times to avoid any gap between the arrival of a product and its sale.

2. SCM uses data analytics to monitor the supply chains: Big data analytics is used by many e-commerce giants to monitor supply chains. This helps companies to identify consumer behavior trends to foresee specific demands of products and improve their quality and services.

3. SCM uses blockchain technology to track food products: Many online grocery giants use blockchain technology to track their food products to provide customers with accurate details about the delivered items and their contents.

4. SCM uses AI tools to identify customer needs: E-commerce companies use artificial intelligence (AI) software to use SCM. The software allows them to know the precise needs of customers to help companies meet their demands quickly. 

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Benefits of Supply Chain Management in E-Commerce

• By implementing supply chain management, companies can reduce several expenses while improving customer services.
• SCM helps in the efficient and safe delivery of products to keep the reputation of companies intact.
• SCM ensures that the quality of products is maintained throughout the production and delivery process.
• SCM system helps in predicting the delivery time for customers to give them accurate estimations.
• SCM helps build communication platforms for employees to communicate with one another effectively.

Career Opportunities in Supply Chain Management and E-Commerce

Below are some roles and responsibilities for SCM professionals:

1. Supply Chain Manager: The role of a supply chain manager is to ensure that the steps involved in the supply chain system including the production and distribution of goods and services are managed properly and swiftly. 

2. Logistics Manager: The logistics managers are involved in ensuring the timely delivery of goods to customers. The goods ordered by consumers should reach the destination as per schedule, which they ensure along with managing reversals if required. 

3. Inventory Analyst: This is another significant role where the professional uses data to identify trends, predict demands, and make informed decisions. All these help organizations grow and succeed in their businesses.  

4. E-Commerce Operations Manager: E-commerce operations managers play critical roles in the success of businesses as they are responsible for overseeing the regular operations and smooth online retail processes. 

5. Reverse Logistics Specialist: A Reverse Logistics Specialist is responsible for handling the supply chain’s backward flow of goods such as returns, recycling, repair, and maintenance, and others.

Conclusion

Supply chain management and E-Commerce are lucrative fields for candidates to enter rewarding and demanding professions or careers. If you are planning to enroll in the emerging SCM and e-commerce courses, Amity University Online presents several degree and diploma programs in logistics, supply chain management, and e-commerce, which can be pursued. 

These programs allow candidates to gain real-world experiences. If you are eager for an exciting career in supply chain and e-commerce, secure your entry by enrolling in an online course in SCM and e-commerce at Amity University Online.

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