KEY HIGHLIGHTS OF OUR Program :
Know operational models and the inter-relationship between different divisions of the accommodation business
Analyse and develop accommodation business service processes & identify potential customers and segments
Understand the significance of holistic quality thinking and systematic quality management
Understand the principles of subcontracting, outsourcing, economical and operational requirements of a business
Know the hotel related safety legislation and operational requirements
Understand the safety requirements for the hotel sector and implement them in work.
CURRICULUM :
The Role of Housekeeping in Hospitality Operation
Cleaning Organization
Cleaning Agents
Room Layout and Guest Supplies
Routine Systems and Records of House Keeping Department
Laundry
Budgeting and Control
Interior Designing; Elements of Interior Designing; Principles -of Design; Case study