KEY HIGHLIGHTS OF OUR Program :
Explain the interdependent components of the international hospitality and tourism industry including transportation, customer service, food service, lodging etc.
Demonstrate professional lodging specific technical skills, supervisory techniques and management skills.
Explain the types and elements of food service operations.
Demonstrate front of the house technical and supervision techniques.
Describe tourism attraction support services and related business opportunities.
Describe the importance of developing the FSM as a sustainable tourism destination.
CURRICULUM :
Classification of Hotels
Front Office Organization
Guest Cycle
Cash & Credit Management
Reports