Identify the factors that lead to the development and implementation of ERP systems
Becomes familiar with a modern ERP (Enterprise Resource Planning) information system, its concepts and potential in contemporary business environment
Utilize ERP systems basic functionalities and run business processes within the system
Model and portray business processes
Describe how an integrated information system can support effective and efficient business processes
Create process models that assist with process improvement and ERP implementation


Enterprise Management, Components of Enterprise Management, ERP – A Manufacturing Perspective, ERP Modules and their Benefits, ERP Implementation Life Cycle, Role of Vendors, Consultants and Users, ERP Market and Future Directions
Understanding Supply Chain and its Drivers, Planning in Supply and Demand in Supply Chain Planning and Managing Inventories in a Supply Chain, Transportation, Network Design and IT in Supply Chain, E-Business and Supply Chain, Business Intelligence and Some Solutions
Network Design and IT in Supply Chain, E-Business and Supply Chain, Business Intelligence and Some Solutions, What is CRM and its Power?, The Customer Service/Sales Profile and Management of it Choosing Your CRM Strategy
Tools for Capturing Customer Information, CRM on Internet, Enterprise Application Integration, CRM in companies like Toyota, Wal-Mart etc
Knowledge and Management, Drivers of Knowledge Management, Classifying Knowledge, Implementing Knowledge Management, Aligning KM and Business Strategy, Knowledge Management Platform, Knowledge Management Tools


Professional Certificate in Enterprise Management
Build an understanding of the fundamental concepts of ERP systems, their architecture, and working of different modules in ERP while learning the business process applications like SCM systems, SRM systems, CRM systems, Business Analytics, and other business process applications
Amity Online